Ecommerce for Infor SX.e, FACTS and CloudSuite Distribution

HTML5 Ecommerce Mobile Responsive Platform

Customers

Customer Service Management

This is why we sell… Customers… They want the products we sell and they want it now. Give it to them NOW. enterpriStore is about instant gratification for your customers. They can find a product, buy it, get the freight cost and be done And so can you… no more calling to get freight quotes it is all done for you in seconds… This means greater productivity and happy customers

You can the track customers as they come into the store and see where they stall and the sales process is terminated. You can recover the cart… and learn how you can make the store more user friendly.

Customers Image01 Customers

My Accounts

EnterpriStore

  • Manage Users – Master and Secondary Users

Order Activity

  • View / Print InvoicesYes
  • View My AddressesYes
  • Track My OrderYes
  • View Order HistoryYes
  • Quick Catalog OrderYes
  • View Saved Carts

Features

  • Manage Shopping ListYes
  • Manage Wish ListYes
  • Quick OrderYes
  • Recently Viewed ItemsYes
  • Loyalty ProgramYes
  • Request a QuoteYes
  • Give Us Your Feedback

Wysiwyg Areas

Yes

  • My Account – TopYes
    My Account – Bottom

Products & Catalogs

EnterpriStore

  • My Account Status HistoryYes
  • Buy Online And Pickup At The StoreYes
  • Click To Call / Click To TalkYes
  • Currency ConverterYes
  • Customer Center HoursYes
  • Customer Service Call SupportYes
  • E Gift CertificateYes
  • EmailYes
  • Estimated Delivery TimeYes
  • Express CheckoutYes
  • Free Return ShippingYes
  • Free ShippingYes
  • Gift Wrap AvailableYes
  • In Store ReturnsYes
  • International ShippingYes
  • Live ChatYes
  • Multiple LanguagesYes
  • Overnight ShippingYes
  • Pre Paid LabelsYes
  • Real Time Inventory CheckYes
  • Return Policy PostedYes
  • Ship To Multiple AddressesYes
  • Shipment TrackingYes
  • Shipping Cost CalculatorYes
  • Shipping Cutoff Time

Unlimited Catalogs / Products
  • Customer Listings
  • Create, Edit, Delete Accounts
  • Customer Search On Any Field In Customers Table
  • Customer Groups provide Different Pricing / Taxing
  • Customer Groups Free Shipping Thresholds
  • Detailed Customer Reports
  • Easy Emailing To Customers
  • Customers Surveys
  • Recover Lost Carts
  • Login As Customer
customer menu Customers

My Accounts – Customer Management Portal

Our Customer Service Management adminstration main landing pages gives your customers complete control over managing their account.

  • Customer Service Contact Mangement
  • Complete Account Management with Main User and Sub User Accounts
  • Lookup Current Orders Status and Tracking
  • Invoice Lookup History
  • Catalog Number Orders, Quick Orders
  • Manage Saved Carts, Shopping Carts, Recent Browsing History and Wish Lists
  • Loyalty Program Access
  • Gift Coupon Adminstration
4 Customers

Customers – Sortable & Searchable Listing

1 Customers
2 Customers

Unlimited Customer Groups – Different Prices Per products and Different Taxing

1 Customers

Customers – Recover Cart Sales Module

Customers Recover Cart Sales Module Customers
3 Customers

Customers

EnterpriStore

  • Easy Customer Setuptick Customers
  • Unlimited Customer Groups Of Customers- A List, Distributors, Wholesalers, Heavy Customerstick Customers
  • Each group has specific pricing – Each group sees only their pricing – 10 levels of Quantity and price breaks for each customer grouptick Customers
  • Connections to Social networks – Youtube, MySpace, Facebook, Linkedintick Customers
  • Host you own Social Networktick Customers
  • Customer Account Managementtick Customers
  • Account Login with SSLtick Customers
  • Review current & previous orderstick Customers
  • Track shipping and deliverytick Customers
  • Multiple Ship To Addressestick Customers
  • Automatic Order Generator – Customer Chooses The Product And Frequencies Of Purchase. Customers Can Pre Arrange Their Orders For 3 Months In Advance.

Customers

Pleasing your customers is the most important thing you can do to make a successful ecommerce store. Customers need to be able to find the products they want quickly, and they need to be able to buy them easily. EnterpriStore’s customer service management tools mean that customers can navigate the site easily, and you can track your performance with customers.

On your ecommerce site, customers will find all the features they need for an easy and enjoyable shopping experience. These include order features, such as the ability to print invoices, track orders, view order history, view saved carts, and quick catalog orders. You can also offer them classic ecommerce features, such as a wish list, recently viewed items section, feedback section, and loyalty program. Customers have complete control over managing their accounts, which will improve their experience on the site and make it easier for them to buy products from you. Your ecommerce site will also come equipped with a full suite of customer service features. You can add customer center hours, email options, a posted return policy, and in store returns. You can also make it easy for customers to contact you with “click to call” and “click to talk” options. EnterpriStore also offers customer service call support. These tools make it easy for customers to reach you and resolve any issues.

EnterpriStore’s tools also enable you to keep track of customer activity. There is a customer listing that is both sortable and searchable. You can use it to find the profile of any customer, view their account details and orders, and get in touch with them. You can also create an unlimited number of customer groups. For example, you may want to create different groups for distributors, wholesalers, and frequent customers. You can assign different pricing to each group, and customers within each group will only be able to see their own pricing. This allows you to manage your customer base effectively and keep all of your customers happy.