Services / Support

Technical Support Plans

We provide Email and Chat Support for the first thirty (30) days of the purchase of the programs. These programs are for customers who purchase the Ecomstor or enterpriStore programs and desire to privately host their own application.
We have made our programs as intuitive and easy to navigate as possible and have a fully documented User manual but sometimes people prefer to send an email or chat or telephone us without reviewing the documentation. We are glad to help you but … in order to provide these levels of service … we need to hire and train technical warm bodies and everyone is entitled to a liveable wage…If you desire additional support … we offers very reasonable alternatives:
life ring Support Services

Email & Chat

  • Month To Month
  • Fax, Email & Chat
  • Guaranteed Response Time -24 Hours or Free
  • Initial Cases Available – 5 Per Month
  • Number Of Contacts – 1

Telephone & Remote Desktop

  • Month To Month
  • Telephone & Remote Desktop
  • Guaranteed Response Time -8 Hours or Free
  • Initial Cases Available – Unlimited
  • Number Of Contacts – 2

Expedited Telephone & Remote Desktop

  • Month To Month
  • Telephone & Remote Desktop
  • Guaranteed Response Time
  • 4 Hour Or Free
  • Initial Cases Available – Unlimited
  • Number Of Contacts – 2
All enterpriStore programs are pre-configured to Chat with us… And are ready to go for Remote Desktop